Terms and Conditions
Orders are normally dispatched to the provided postal address within 7-10 days if the items are in stock at our Brisbane Head Office. A delay of up to 6 weeks may be expected if items are awaiting arrival from our suppliers.
Our shipping costs are at a flat rate of $8.95 nationally, and free if spending over $75.
RETURNS AND REFUNDS
Items can be exchanged within 28 days from purchase. Refunds are given on items that do not do what they are supposed to do, and/or are faulty.
All products must be returned in their original condition. If your item was damaged or incomplete when received ,please notify us immediately by email at firstname.lastname@example.org, quoting your order number,a photo of the damage and reason for the return of the item. We will work with you on replacing and damaged or faulty goods immediately where possible.
If we cannot fulfil an order for any reason then we will contact you to let you know. If pricing online is incorrect we reserve the right not to sell the items at the displayed price.